Exchange Policy

Exchanges are permitted for Cal Performances regular season fine arts events only. There are no exchanges for rental or co-sponsored events. Please call the ticket office before purchasing tickets if you are not sure which type of event you are purchasing. Please note that all ticket exchanges are limited to the current season; tickets for a performance in this year's fine arts season may not be exchanged for tickets to a performance in a future fine arts season.

Subscription Ticket Exchanges:
Available beginning July 26, 2008. Ticket exchanges are free for Producers Circle Donors and Subscribers (subject to conditions and availability). A 10% discount only is applicable to Series Subscriber tickets exchanged to a non-series performance or to a performance by a different artist and to all Family Fare Child Subscription exchanges. Tickets must be received by the Ticket Office by the close of business the day prior to the performance from which you are exchanging. You may mail in your tickets or fax a photocopy of your tickets (torn in half horizontally horizontally) to 510.643.2359.

Single Ticket Exchanges:
Exchanges are $5 per ticket for single ticket buyer ticket-for-ticket exchanges (subject to conditions and availability). Tickets must be returned to the Ticket Office by the close of business the day prior to the performance date from which you are exchanging. You may return your tickets by mail, fax (tickets must be torn in half horizontally), or in person. Lost or misplaced tickets cannot be exchanged.

Donations
If you cannot attend a performance, tickets may be returned to Cal Performances as a tax-deductible donation. In order to receive credit for the donation, a faxed copy of torn tickets must be received 24 hours prior to the event, or the actual tickets must be returned to the Will Call window prior to the beginning of the performance.